7ccc7 Privacy Policy

When you register an account on 7ccc7, the following personal information is collected and stored:

• Your mobile phone number (used as your primary account identifier and for account verification).
• Your date of birth (used to verify that you meet the minimum age requirement of 21 years).
• Your full name and residential address in Bangladesh (collected during KYC verification as required).
• A copy of a valid government-issued identity document (National ID card or passport), collected only when KYC verification is triggered.
• Your preferred username and account password (password stored in encrypted form — never in plain text).

7ccc7 does not collect information that is not required for the purposes stated in this Policy. You are not required to provide financial account numbers to 7ccc7 directly — deposits and withdrawals are processed entirely through your registered mobile wallet (bKash, Nagad, Rocket or Upay), and 7ccc7 receives only a transaction confirmation reference, not your wallet credentials.

The following transaction and gameplay data is recorded for every registered account, for the purpose of operating the platform, resolving disputes and complying with legal obligations:

• Deposit and withdrawal history, including amounts, timestamps and payment method references (bKash, Nagad, Rocket or Upay transaction IDs only — not wallet PINs or credentials).
• Game play history, including game titles played, bet amounts, win/loss outcomes and session duration. This data is used to calculate bonus wagering progress and to detect unusual patterns that may indicate fraudulent activity.
• Bonus and promotion activity, including bonuses claimed, wagering progress and fulfilment status.
• Customer support interaction records, including the content of messages exchanged with the 7ccc7 support team via any communication channel made available by 7ccc7.

When you access the 7ccc7 platform, the following technical data is automatically collected by the platform's servers:

• IP address of the device used to access the platform. IP addresses are used to identify the approximate geographic location of the connection (country and region level only) and to detect suspicious login patterns or account sharing.
• Device type, operating system, browser type and version, and screen resolution. This data is used to optimise the platform's display and performance on the range of devices used by players in Bangladesh.
• Session timestamps, including the time and date of login, logout and individual page interactions. Session data is retained for security monitoring and dispute resolution purposes.

7ccc7 processes your personal data only for the following defined purposes. No personal data is processed for any purpose not listed here without your explicit consent:

• Account management: to create and maintain your 7ccc7 account, verify your identity, process your deposits and withdrawals, and provide access to the platform's games and services.
• Customer support: to respond to your queries, complaints and requests for account assistance in a timely and accurate manner.
• Fraud prevention and security: to detect, investigate and prevent fraudulent activity, money laundering, underage gaming, account takeover attempts and other security threats to the platform and its players.
• Legal and regulatory compliance: to fulfil 7ccc7's obligations under applicable laws and regulations, including anti-money laundering (AML) requirements, age verification obligations and any reporting obligations to competent authorities.
• Responsible gaming: to monitor player activity for indicators of problem gambling, to administer player-requested account restrictions (deposit limits, session limits, self-exclusion) and to fulfil 7ccc7's responsible gaming commitments.
• Platform improvement: to analyse aggregated and anonymised usage data to improve the performance, reliability and user experience of the 7ccc7 platform. No individual player is identifiable from this aggregated analysis.

7ccc7 does not sell or disclose your personal data to third parties except in the following specific and limited circumstances:

• Payment processors: Transaction reference data (not wallet credentials) is shared with the relevant mobile money operator (bKash, Nagad, Rocket or Upay) solely for the purpose of processing and confirming deposit and withdrawal transactions.
• Identity verification providers: Where 7ccc7 uses a third-party KYC or identity verification service to verify a player's age or identity, the minimum required personal data is shared with that provider under a data processing agreement that binds the provider to the same data protection standards as 7ccc7.
• Regulatory and law enforcement authorities: 7ccc7 may be required by applicable law or by a competent regulatory or law enforcement authority to disclose personal data relating to a player's account. 7ccc7 will comply with such requirements and, where legally permitted, will notify the affected player.
• Game content providers: Certain live dealer game providers (including Evolution Gaming and Ezugi) operate their own game environments. Where a player accesses a live dealer game, technical session data (not personal account data) may be passed to the game provider's platform solely to facilitate the game session.

All third parties with whom 7ccc7 shares personal data are required to handle that data in a manner consistent with this Privacy Policy and applicable data protection law. 7ccc7 does not permit third-party service providers to use player data for their own marketing, profiling or commercial purposes.

The 7ccc7 platform uses cookies and similar local storage technologies to improve performance, maintain session continuity and personalise your experience. The following categories of cookies are used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a game session and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without preventing the platform from working.
• Performance cookies: Used to collect anonymised data about how players interact with the platform — which pages are visited most, where players spend time, and which features are used. This data is aggregated and does not identify individual players.
• Preference cookies: Used to remember your platform preferences, such as your selected language version (English or Bengali), so that your preferred version is loaded automatically on your next visit.
• Security cookies: Used to detect and mitigate security threats, including automated bot activity, repeated failed login attempts and suspicious session behaviour. These cookies are essential and cannot be disabled.

You may manage or delete cookies stored by the 7ccc7 platform by adjusting the settings in your mobile browser. Please note that disabling essential cookies will prevent the platform from functioning correctly and may prevent you from accessing your account or completing transactions.

7ccc7 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration and destruction. These measures include: 256-bit SSL/TLS encryption across all pages and data transmission channels; encrypted storage of passwords and sensitive account data; access controls that restrict personal data access to authorised 7ccc7 staff with a legitimate operational need; regular security monitoring and vulnerability assessments; and secure data centre infrastructure with physical access controls.

Despite these measures, no internet-based platform can guarantee absolute security. 7ccc7 cannot guarantee that unauthorised third parties will never be able to defeat the security measures in place. In the event of a data breach that poses a risk to players, 7ccc7 will take all reasonable steps to contain the breach and will notify affected players as quickly as practicable.

As a registered player on 7ccc7, you have the following rights in relation to your personal data. To exercise any of these rights, contact 7ccc7 customer support by email at [email protected]. Requests will be acknowledged within 24 hours and completed within 30 days:

• Right of access: You may request a copy of all personal data that 7ccc7 holds about you. This will be provided in a structured, commonly used format.
• Right to rectification: If any personal data held by 7ccc7 is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: You may request deletion of your personal data. Where deletion is not possible due to legal retention obligations, 7ccc7 will explain the reason and the earliest date on which the data can be deleted.
• Right to restriction: You may request that 7ccc7 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being resolved.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. 7ccc7 will cease direct marketing processing upon receipt of a valid objection.

To submit a data rights request, email [email protected] with the subject line "Privacy Request" and include your registered mobile number and account username so that 7ccc7 can verify your identity before processing the request. 7ccc7 does not charge a fee for handling data rights requests submitted in good faith.

The 7ccc7 platform integrates game content from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi and Microgaming. Each of these providers operates under its own privacy policy and data practices in respect of their game environments. 7ccc7 is not responsible for the privacy practices of third-party game providers in relation to data processed within their own game environments.

The 7ccc7 platform does not contain links to third-party websites for general browsing. Payment transactions are handled entirely through the interfaces of bKash, Nagad, Rocket and Upay within the 7ccc7 platform experience. 7ccc7 is not responsible for any personal data processing that occurs on the interfaces of those payment providers once a transaction is initiated.

The 7ccc7 platform is strictly for adults aged 21 and above. 7ccc7 does not knowingly collect, store or process personal data relating to persons under the age of 21. If 7ccc7 discovers or is notified that personal data of a person under 21 has been collected, that data will be immediately and permanently deleted and the associated account will be closed.

Parents and guardians who believe that a minor under their care may have registered an account on 7ccc7 are urged to contact 7ccc7 customer support immediately at [email protected]. 7ccc7 will investigate promptly and, where a minor's account is confirmed, will close the account, delete all associated data and return any deposited funds to the originating payment method.

7ccc7 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements or the way the platform operates. The most current version of this Policy will always be available at the Privacy Policy page on the 7ccc7 website. The date of the most recent update is displayed at the top of this document.

Where changes to this Policy are material — meaning they affect the way 7ccc7 uses or shares your personal data in a manner that is less favourable to you — 7ccc7 will endeavour to notify registered players by email or in-platform notification prior to the changes taking effect. Your continued use of the 7ccc7 platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.